Privacy Policy
Last updated: August 28, 2026
This Privacy Policy explains how Parametric House handles information when you use the website, create an account, access resources, purchase a membership or contact us.
1. Information we may collect
- Account information: such as your name, email address, authentication method and account status.
- Membership and transaction information: such as plan, subscription status, transaction identifiers and payment status. Full payment-card details are handled by the payment provider and are not intended to be stored by Parametric House.
- Usage and security information: such as sign-in events, resource access, download activity, IP address, browser or device information and security logs.
- Support information: information you send when contacting Parametric House.
2. How we use information
We use information to operate accounts, provide free and paid resource access, process and reconcile memberships, secure the service, prevent abuse, respond to support requests, maintain the website and understand how the resource library is used.
3. Payments
Payments may be processed by Stripe or another payment provider shown at checkout. The payment provider processes payment details under its own privacy terms. Parametric House may receive transaction status, customer identifiers and subscription information needed to activate or manage access.
4. Sign-in and third-party services
If you choose a third-party sign-in method such as Google, that provider may send the account information required to authenticate you. The website may also use third-party infrastructure or embedded media services for hosting, video, email, security or other operational functions.
5. Cookies and sessions
The website may use cookies or similar browser storage that are necessary for sign-in, account sessions, security preferences and core site functionality. Additional analytics or marketing technologies, if introduced, should be disclosed and managed according to applicable requirements.
6. Sharing of information
We do not sell personal information to advertisers. Information may be shared with service providers when necessary to operate the website, process payments, authenticate users, deliver communications, host infrastructure, prevent fraud or comply with legal obligations.
7. Data retention
Information is retained for as long as reasonably necessary to provide the service, maintain account and transaction records, resolve disputes, enforce agreements, meet security needs and comply with legal obligations. Retention periods may differ by data type.
8. Security
We use technical and organizational measures intended to protect account and service information. No internet service can guarantee absolute security, so users should also protect their credentials and notify Parametric House if they suspect unauthorized access.
9. Your choices and rights
Depending on applicable law, you may have rights to request access, correction or deletion of certain personal information, or to object to or restrict certain processing. Some information may need to be retained for security, transaction records or legal compliance.
10. Changes to this policy
This policy may be updated as the website, membership system or service providers change. The latest version will be posted on this page with an updated date.
11. Contact
For privacy questions or requests, contact Parametric House through the contact information provided on the website.